“If you have knowledge, let others light their candles in it” – Margaret Fuller.
For my latest guest post, I was delighted to interview Jane Campion, MD of HealthCare Minds Ltd., who is certainly lighting candles of knowledge all around her through training and consultancy as well as her Healthcare Speakers Bureau – the only one of its kind in Ireland.
L. Tell us about yourself and your business.
J. My business is HealthCare Minds Ltd, which provides Training and Consultancy for healthcare service providers. HealthCare Minds is also the only central resource for healthcare Speakers and Writers in Ireland.
The core of HealthCare Minds is built on first-hand experience of the healthcare industry. My background in Nursing along with a Masters in Health Sciences (Primary Care) and extensive experience in Practice Nursing, Homecare and Clinical Research means that I can bring a unique in-depth appreciation and understanding into the services HealthCare Minds provides.
I’m passionate about Continuing Professional Education and interdisciplinary working – so much more can be achieved through a team approach! – the management of multimorbidity, looking at the patient as a whole not just a collection of single diseases, and patient empowerment through self-management whether that’s through education or the use of technology.
HealthCare Minds can help you with reviewing, developing and implementing new processes, training programmes, organize an expert Speaker for your event, documentation (including policies and procedures complying with industry best practice standards), assist with internal and external audit processes, and help bridge the gap between technology experts and healthcare providers who are working towards a common objective.
I am co-organiser of Health 2.0 Dublin, which is one of 60+ chapters in cities around the globe. It brings together leaders of the Irish healthcare innovation scene to promote, showcase and catalyse new technologies in healthcare. Our members come from diverse backgrounds from healthcare professionals such as nurses, doctors, occupational therapists to technology experts, coders and software developers. We meet alternate months in Dublin and other months are virtual meetings which we live stream. It’s a great opportunity for those with an interest to get together to explore how technology and healthcare can come together to empower patients. Anyone interested can find out more on www.health2dublin.com
L. What admin tools do you use in your everyday work?
J. I love the flexibility that my laptop and smartphone brings. I use Microsoft office with all its’ bells and whistles. Excel is brilliant for databases, analysing data and producing reports with the added options of creating a visual impact by generating graphs and simple Gantt charts.
For more complex research it’s easier to run statistical tests using SPSS (but I found it required a steep learning curve starting out), for qualitative analysis QSR Nvivo is quite time consuming at the data entry stage but is fantastic for analysis. However Surveymonkey is a really useful research tool for simple projects and surveys.
I use Google Drive for sharing documents and resources, the real time application means you’re not sending emails to and fro when working on projects with others. I also find Dropbox handy for sharing “resources”.
The two referencing systems I use all the time and love, are Endnote for academic research papers; it facilitates really easy searches through for example categories, authors or specific topics by adding your own keywords to each paper and allows instant reference reformatting to meet different journal requirements. The second is Evernote for capturing all the fascinating articles I stumble across on the web for future reference, allowing me to file and store them in some logical order, I love its cross platform capabilities too.
L. What new technologies / admin tools are (or will be) particularly helpful in your work?
J. Skype allows me to communicate easily with clients and associates when we’re working on projects, it overcomes geographical barriers, keeps financial costs to a minimum, and saves time reducing unnecessary travel, whether it’s a call to Sligo or USA.
Technology means you can work anywhere, for instance, I was able to present remotely from Stockholm at a Webinar being run here in Dublin recently.
I have found Twitter a fantastic source of information and resources for my own Continuing Professional Development (CPD) and learning, it opens up whole new areas of interest, as well as extending the network of people in areas of expertise beyond your own. It is becoming more accepted as a research tool, a way of making research findings more accessible, and as a method of helping to keep your knowledge up to date. The use of hashtags such as #medchat and groups like WeNurses are great ways of connecting with like-minded others.
L. Have you encountered any IT challenges that affect your business and what you are trying to achieve?
J. Despite being based in Dublin, there are occasions when the Internet speed can be frustratingly slow. I’m looking forward to a much higher speed connection becoming available in my locality over the next few months.
L. In an ideal world and if cost was no issue, what IT or technology would you love to have access to?
On my wish list is an iPad or android Tablet (jury still weighing up pros and cons), a mini pocket projector and a cloud platform.
L. Do you use social media to connect or spread your message? And if so, what is your experience of using it?
J. After I got over my initial fear of social media, I’m now an advocate for Twitter and LinkedIn. Anyone taking their first steps into the world of Twitter out would really benefit from reading Aslan VA’s “Twitter for Healthcare Professionals” eBook. I think healthcare professionals need to be very cognisant of following social media guidelines. LinkedIn has not just been a really useful way for connecting and maintaining contacts, but the groups are another valuable source of information from around the globe.
L. Thank you and it’s good to know you found the eBook helpful! How do you think IT and technology could be better used to improve healthcare professionals’ training/education and by extension, patient care?
Healthcare delivery is undergoing a shift from Secondary to Primary Care, and from reactionary to preventative medicine. Health professionals need to embrace novel technology so they can keep up with this dynamic environment to learn new skills, maintain their professional competence and develop new models of care delivery
Technology has helped shift learning from traditional methods of reading and writing. Learners can now use simulation and visualization which facilitates a more engaging and interactive learning environment. It allows learners to experiment and practice without high risks. These virtual environments are helpful – they go beyond, not just knowing the correct answer, but facilitate a deeper understanding of concepts and allow application of problem solving solutions that are more akin to real life situations.
Virtual learning environments have progressed so they no longer have to be isolating. Now they include online collaboration between students themselves and incorporate an element of directed and guided learning and this allows the “teacher” to gain a fuller picture of the learner’s progress and understanding. However, there is a growing consensus that blended learning is the most effective as it combines online and face-to-face environments.
The development of eBooks means books too have become interactive with some having multimedia embedded into them. With multiple books fitted into one mobile device long gone are the days of being laden down with heavy books containing content that becomes obsolete very quickly .
Whilst the onus is on healthcare professionals to provide care that is evidence based best practice, there is an enormous amount of information freely available to the public online – some good and some bad. The challenge is to decipher which is beneficial; with the growing number of mobile health apps available, many being developed by individuals with no medical background, the FDA in US and EU are looking at regulation. Recently ONCOassist was the 1st Irish and 3rd company worldwide to be granted a CE mark for a smartphone app; this means it’s fully compliant with EU regulations for clinical decision support tools. ONCOasist allows oncologists to make complex decisions regarding chemotherapy, steroids and opioid dosages and is classified as a “medical device”. Regulation of this industry is wide open for debate. It will be necessary to achieve a balance to ensure patient safety, but also support innovation in the development and use of mobile health apps.
I’ve been introduced to some interesting concepts and entrepreneurial people through groups like Health 2.0 Dublin who are using technology in innovative ways, making it easier for healthcare professionals and patients to navigate and use the healthcare system, for example, Facetalk (a virtual consultation room), GPBuddy (an online medical directory), Swiftqueue (self-service healthcare appointments), IncaClinic (dedicated travel medicine software), and Silvercloud (computerised therapeutic/wellness programmes).
L. What are you working on at the moment?
J. At the moment my main focus is on developing eLearning and blended learning training modules and expanding a portfolio of training programmes. I’m continuing to build up database of great Healthcare Speakers who can share their knowledge and inspire an audience. I’m also exploring ways technology innovation can be used for CPD and patient education, to make learning more engaging and interactive.
L. What are your future plans for your business?
J. I am excited about the iterative journey HealthCare Minds is on. I want to expand into emerging markets especially using technology for learning, not just for healthcare providers but for healthcare service users too; they are the ones who should ultimately benefit from any initiative in the healthcare industry.
I also want HealthCare Minds to be the ultimate “go-to” for sourcing Speakers on all things relating to healthcare.
I look forward to growing a network of associates who share the same values and objectives I aspire to. In the longer term I would like to build a team of people whose skills can complement each other to drive innovation that will empower patients and healthcare professionals.
For more information on HealthCare Minds’ Services including Healthcare Speakers Bureau, Mentoring, Training & Consultancy, please see www.healthcareminds.ie